Don’t buy Dell laptops, really

This comes from someone who bought a Dell laptop (Inspiron 14R N4010) about two years ago. I totally regret buying Dell laptop right now. The hardware starts sucking once you pass the first year mark. The battery got spoilt more than a year ago and recently, the laptop started overheating once I start using the laptop for more than 10 minutes.

The only part that I am relatively satisfactory about Dell is that most components work out of the box with Ubuntu. Initially, I had problems with WiFi drivers in 10.04 and 10.10, but luckily those were sorted once in 11.04 onwards.

However, I still have not gotten my Bluetooth working. Actually, I don’t even remember being able to use Bluetooth in Ubuntu. I am not sure whether it is Dell hardware to be blamed or the Linux kernels but I’ll blame both of them just to be safe. 😉

Anyway, I have developed an immense dislike towards Dell hardware. Add to the fact that I broke my laptop screen last year and it took more than three weeks to get it replaced thanks to the awesome customer support at Dell. And one other thing: One of my friends b0rked his laptop because it ended up overheating to such an extent that BIOS did not even let the computer boot up and I totally don’t want to end up like him.

I know Linux kernels in Ubuntu took a drastic hit in power management since 10.10 onwards, but it still doesn’t mean the batteries can get spoilt to such an extent that it can barely hold power for more than 5 minutes or so. Because of this, my laptop has been effectively reduced to being a mere portable desktop, having to plug in to a power socket if I ever intend to do anything useful or productive.

And, as if the spoilt battery is not enough, now the cooling fans are blazing at full speed for most part of the time. It barely slows down and has been very annoying and worrying at the same time. I even got myself an laptop cooling pad but it doesn’t really help the case. And, don’t tell me it was Unity’s fault for this overheating. The same happens when I am using Unity, GNOME or even Unity-2D. Lubuntu has been somewhat gentler compared to the rest but I don’t like the bluish feel of Lubuntu. 😦 KDE has been somewhat of a compromise between looks and hardware constraints and I have been using it for quite some time now. Though I don’t really like the looks of Qt apps in KDE and I would really like the looks of Gtk apps in GNOME or Unity.

What were we talking about again? Ah, yes. Dell hardware is pathetic. I am looking forward to getting myself a new laptop as soon as possible. Looking at the alternatives, it looks like I’ll get myself a Thinkpad.

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Author: jokerdino

Ubuntu member. Ask Ubuntu moderator.

4 thoughts on “Don’t buy Dell laptops, really”

  1. Mine is a Lenovo. I think, Lenovo is very good in supporting Linux. I used Ubuntu 8.04, 10.04-12.04, all was good. So, I recommend Lenovo.

  2. Yes Dell laptops suck. I’ve had the same problems. Bad service, computer overheating, lots of blue screens, power switch broke etc.

  3. As I read the article, I was amazed by how similar my experience was. Battery problems, overheating leading to a fried graphics card, etc. My sister’s Dell had her hard disk fail 18 months after purchase (not due to physical damage). HP or Lenovo seems like a much more reliable choice.

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